Whether you’re installing a new floor or repairing one well-loved, follow these easy guidelines. You’ll be well on your way to picking your best flooring professional.
Reputation and Experience
Reputation on and offline is important to investigate before you make a decision. Read online reviews both on the company website and anywhere else other homeowners are posting feedback like Google Reviews. It’s important to see what the company prides themselves on and then see if their reviews match up with what they claim. While a few negative reviews are bound to happen, since it’s impossible to please everyone, a pattern of complaints are a good indication that a company has a bad track record. Asking your neighbors, family, and community is also a good way to find trustworthy companies with satisfied customers.
Investigate a flooring company’s track record or experience. You want insured professionals who’ve been in the business, and who have experienced many different flooring materials and situations. Experience means less mistakes, faster service, and quality work. Your professional should be able to answer any questions you have about the best floor for your home, the different materials, how sound/noise of a room will increase or decrease with certain materials, how foot traffic will affect the floor of your room, and any other related question you might have. You should also ask them about any subcontractors they hire, such as electricians if needed, to complete the project so that you can make sure they are also insured and reputable.
Cost and Benefits
Don’t choose a company based only on price. Reputable professionals have overhead and insurance, which they adjust their prices with to cover the costs. While “on-the-side” flooring experts may or may not be credible, you really do get what you pay for. It’s worthwhile to spend a little more on an established flooring professional who has warranties and quality material, than it is to spend more money fixing what the “cheaper” and less reputable professional has done.
Additionally, the fact that a good flooring company has insurance and credentials means that if they mess up, it’s on them and their dime. If an accident happens, it’s on their dime. Not yours. Insurance is an absolute must from your flooring experts.
So, if it comes down to price, remember that cheaper isn’t necessarily better. Research your top-notch choices with the credentials, then make a decision from there.
Quality and Warranties
Not all floors are created equal. Ask your prospective flooring professionals about their material manufacturer, then research that company to make sure their materials are quality. The better the materials (whether it’s the laminate, tile, marble, etc.), the better the efficiency, the more money you’ll save.
Additionally, insure that the materials and labor are under warranty. Your floor needs to be protected from issues such as premature wear and material defects. And it should withstand a lot loving use from the people in your home. Any flooring professional worth their salt will back up their equipment and labor. Warranties standards vary from state to state. You may want to check your state’s Department of License and Regulations to be sure of any laws that maintain how warranties should be conducted. However, decent flooring companies will give warranties on their labor and materials anywhere from a year to a lifetime. Do the appropriate research to find the best warranties for the money you’re investing.
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