Home security is a big deal. So, your home security company should also be a big deal. Here are some things to look for as you’re selecting your home security company today.
Established Reputation and Required Credentials
Your home security company should have a physical address, be well-established, and have excellent customer service ratings.
Make sure they have insurance and the proper credentials to handle the security equipment and your monitoring services. Always do your own research, compare quotes with other home security companies, and get the best company for your money.
Clear Contracts and Warranties
Your home security company should have clear contract parameters and warranties that either match or exceed their competitors. That being said, watch out for marketing gimmicks, or companies that offer free or cheap services. Some hack companies will offer their services at a ridiculously low price only to raise costs once you’re locked into a contract.
Make sure the prices you are offered up front are locked in for the duration of your contract. If they do go up, make sure there’s a good reason for it and that they will only be raised a reasonable amount.
Your contract should also have reasonable cancellation terms, commitment (3 years is pretty standard), and it should be fairly easy to move your services to another property if you need to move.
Knowledge and Support
Ask potential home security companies about maintenance fees and how frequently they offer onsite visits. How much does support cost? When is support available? You want your home security company to be able to quickly provide support and maintenance when it comes to your security. And you want these promises in your contract.
Your home security provider should be knowledgeable in their tech and troubleshooting. They should be able to uniquely tailor your home security around your specific needs and your home. They should offer you solid and reliable customer service.
Quality Tech and 24/7 Monitoring Services
Your security system should be built of the best and most reliable tech out there. If you’re going with a home security company, they should be working with manufacturers that have been tried, tested, and found to be excellent.
It’s a good idea to use a cellular system over a wired one since burglars often just cut your telephone line which would render your security system useless if it’s wired.
24/7 monitoring options is an important part of a home security company. When alarms go off it doesn’t immediately notify authorities. While it’s good for you to get the alert, it’s even better for your monitoring company. If you can’t get to your phone, if the alarm doesn’t wake you up, if you’re away from home, your monitoring service provider can contact the authorities.
Ask your provider about backup plans when power outages or emergency situations occur.
Have more questions? Need home security quotes to compare? Get connected to your local home security companies using the form below.