Before you have an emergency pest situation, or if you find yourself in need of pest control help, follow these easy guidelines. You’ll be well on your way to picking your best pest control professional.
Reputation and Experience
Reputation on and offline is important to investigate before you make a decision. Read online reviews both on the company website and anywhere else other homeowners are posting feedback like Google Reviews. It’s important to see what the company prides themselves on and then see if their reviews match up with what they claim. While a few negative reviews are bound to happen, since it’s impossible to please everyone, a pattern of complaints are a good indication that a company has a bad track record. Asking your neighbors, family, and community is also a good way to find trustworthy companies with satisfied customers.
Investigate a pest control company’s track record or experience. You want professionals who’ve been in the business, and who have experienced many different pest situations. Experience means less mistakes, faster service, and quality work. Your pest control professional should be able to answer any questions you have about the type of pest you have, where they are coming from, the best treatment to stop them, where the nest or “home” might be, and any other pest-related question you might have.
Cost and Benefit
Don’t choose a company based only on price. Reputable companies have overhead and insurance, which they adjust their prices with to cover the costs. While “on-the-side” pest controllers may or may not be credible or a safe bet, you really do get what you pay for. It’s worthwhile to spend a little more on an established pest control professional who has warranties and quality equipment, than it is to spend more money fixing what the “cheaper” and less reputable professional has done.
Additionally, the fact that a good pest control company has insurance and credentials means that if they mess up, it’s on them and their dime. If an accident happens, it’s on their dime. Not yours. Insurance is an absolute must from your pest control experts.
So, if it comes down to price, remember that cheaper isn’t necessarily better. Research your top-notch choices with the credentials, then make a decision from there.
Quality and Warranties
Not all pest control chemicals and equipment are created equal. Ask your prospective pest control professionals about their chemicals, if and when they are safe for people and pets, and how their chemicals are better quality than others. The better the equipment, the better the efficiency, the more money you’ll save. If nothing else, this question will open a conversation on why they think they are the company you should invest in and how they stand out from their competitors.
Additionally, insure the work is under warranty. Pest control warranties should promise highly durable, long-lasting treatments. Warranty standards vary from state to state. You may check your state’s Department of License and Regulations to be sure of any laws that maintain how warranties should be conducted. But some of the best companies will give warranties that will cover pest returns between services, or a retreatment promise if the problem isn’t resolved.
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