Whether you’re buying, repairing, or building, your window pros are an important part of your window replacement and installation process.
Good windows means very good savings in energy and for your wallet for years to come. A crumby window installation by a less than reputable company could cost you thousands.
However, excellent window replacement by a reputable and experienced window company could save you thousands in the long run.
Here’s what to look for.
Reputation and Experience
Reputation on and offline is important to investigate before you make a decision.
Read online reviews both on the company website and anywhere else other homeowners are posting feedback (like Google Reviews or Yelp).
Well-established companies should have a permanent street address and number so you can reach them easily. It also shows a lot of experience, which, of course, is good for you.
While a few negative reviews are bound to happen, since it’s impossible to please everyone, a pattern of complaints are a good indication that a company has a bad track record. Asking your neighbors, family, and community is also a good way to find trustworthy companies with satisfied customers.
Talk to the sales staff at your local window replacement branches. Ask questions, visit their showroom, and get an at-home consultation and quote before you make any decisions.
Quality window companies will have great customer service and support. Ask prospective window pros about after-installation support. A good company will stand behind their work.
Cost and Selection
Cost is of course important, but cheaper doesn’t mean better.
Sometimes window replacement may be cheaper because an installer doesn’t have insurance or is cutting corners somewhere. If a window company is offering windows drastically cheaper than other companies in the area, that’s probably not a good sign.
A higher price tag may pay off over the long haul. You’ll want to consider spending the extra money on quality, energy efficient windows, as they pay for themselves in what you save in energy. Budget your home investment to include efficiency, home value, and a worth-while home improvement.
It’s important you stay within your budget, but don’t go low just because a lower price tag seems to be a better deal.
Most window companies will have a variety of window selections you can choose from. You should be able to customize what’s best for your home both technically and aesthetically. Don’t be boxed into one look just because that’s all that’s available.
You’ll also want to compare experience in installation with a variety of designs, paint, hardware, flashing, trim, and glass. While you may have to compromise somewhat, decide what’s most important to you and which company comes closest to your tastes and budget.
Certification and Insurance
Your window professional should have comprehensive liability insurance as well as workers’ compensation insurance. This will protect you and them in the event of an accident.
Verify their insurance by looking over certificates of both insurance and workers comp. Your window professional’s insurer should be able to send you up-to-date certificates and licenses before you hire them.
The reason you want to be specific and see them is because a contractor may assure you they have insurance, but they may just be referring to their health or life insurance. You want window specific insurance.
Contractors who carry insurance and who don’t cut corners will cost a bit more than those who don’t. This is to cover overhead costs and insurance premiums and these expenses are well worth the value attached to them.
A contractor may not have insurance if they are self-employed, still setting up their business, part-time contractor, or can’t afford insurance.
Ultimately it’s up to you to decide if it’s worth the risk to hire someone who isn’t insured.
Quality and Warranties
You will want to make sure that materials, windows (glass), and workmanship all have warranties. Workmanship warranties will back up the work done, but it doesn’t cover material warranties. So make sure your window company is reputable and actually backs up the materials they use with warranties.
You can save thousands with a worthy energy-efficient window replacement. So don’t just hire anyone. Hire quality and reap the rewards.
Worried about finding the best pro? Let Home Professionals do the work for you. Use our pro-quote-finder below to get matched to the best pros in your area. Then you can decide which is the best pick for your window replacement home upgrade.